Shipping & Returns
We want ordering The Marriage Inventory to be simple and straightforward. The following information explains our general shipping, return, replacement, and refund practices.
Order Processing
Orders are generally prepared for shipment within 2 business days after the order is received.
Business days do not include weekends or recognized holidays.
You will receive shipping or tracking information when available.
Shipping
Estimated delivery times shown during checkout are estimates and may vary based on destination, carrier performance, weather, holidays, and other circumstances outside our control.
Please make sure your shipping address is complete and accurate before submitting your order.
If we are unable to ship your order within the time stated at purchase, we will communicate with you regarding the delay and provide any cancellation or refund options required by applicable law.
Incorrect Shipping Addresses
Customers are responsible for providing an accurate delivery address.
If an order has not yet shipped, contact us as soon as possible and we will make reasonable efforts to correct the address.
Once an order has been transferred to the shipping carrier, we may not be able to change its destination.
Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer.
Lost or Missing Packages
If tracking indicates that your order is delayed or missing, please first allow a reasonable period for the carrier to complete delivery.
If you believe a package has been lost, contact us and we will work with you to determine the appropriate next step.
A package marked as delivered by the carrier may require additional investigation before a replacement or refund can be issued.
Damaged or Incorrect Orders
If your Marriage Inventory arrives damaged, please contact us within 5 business days of delivery.
Please include your order information and, when appropriate, photographs showing the problem.
If we determine that the product was damaged in shipment, defective, or shipped incorrectly, we will arrange an appropriate replacement or refund at no additional cost to you.
All Sales Are Final
Because The Marriage Inventory is a personal-use workbook intended to be completed privately, all sales are final and we do not accept returns or exchanges for change of mind, dissatisfaction, or unused products.
Please review the product description and your order carefully before completing your purchase.
This policy does not limit any rights you may have under applicable law or our responsibility to address products that arrive damaged, defective, or incorrect.
Used or Written-In Workbooks
We cannot accept returns of workbooks that have been written in, completed, materially damaged after delivery, or otherwise used.
This policy helps protect the privacy of our customers and ensures that every Marriage Inventory sold as new is genuinely new and unused.
Refunds
Approved refunds will generally be issued to the original method of payment after the returned merchandise has been received and inspected.
The time required for a refund to appear in your account may depend on your bank or payment provider.
Order Cancellations
If you need to cancel an order, contact us as soon as possible. Support@TheMarriageInventory.com
We will make reasonable efforts to cancel orders that have not yet entered the shipping or fulfillment process. Once an order has shipped, it will generally need to follow the normal return process.
Exchanges
If you received the wrong product or need an exchange for another available version, contact us with your order information and we will explain the available options.
Questions About Your Order
If you have a question about shipping, delivery, a damaged product, return eligibility, or a refund, please contact us at Support@TheMarriageInventory.com.
We want every Marriage Inventory to arrive in a condition that allows you to begin the experience exactly as intended.
